Cultural Competency Training Resources



  • Tutorial: Race, Ethnicity, and Health Care
    In this tutorial, Cara James, Ph.D., senior policy analyst at the Kaiser Family Foundation, provides an overview of health care disparities, with a focus on health status, insurance coverage, and access to health services. The tutorial also summarizes major national proposals to eliminate disparities.



  • *Effective Communication Tools for Health Care Professionals 101

This course is designed for health care providers including physicians, dentists and nurses to improve patient-provider communication skills by increasing participants’ awareness and knowledge of the three main factors contributing to Effective Health Communication: health literacy, cultural competency, and limited English proficiency.


  • *Roots of Health Inequity Online Course
    The site offers a starting place for those who want to address systemic differences in health and wellness. Participants in the learning collaborative will have a chance to explore concepts and strategies by working through focused questions.


  • Making the Business Case for Culturally and Linguistically Appropriate Services in Health Care    On May 1, 2007, The Alliance of Community Health Plans Foundation released the final report and 13 case studies on which the report is based for the project Making the Business Case for Culturally and Linguistically Appropriate Services in Health Care. The findings included in the final report are based on information developed about business benefits achieved by different kinds of health care organizations that implemented projects addressing one or more of the National CLAS Standards published by OMH in 2000.


  • National Standards on Culturally and Linguistically Appropriate Services (CLAS)   

CLAS standards are primarily directed at health care organizations; however, individual providers are also encouraged to use the standards to make their practices more culturally and linguistically accessible. The 14 standards are organized by themes: Culturally Competent Care (Standards 1-3), Language Access Services (Standards 4-7), and Organizational Supports for Cultural Competence (Standards 8-14).


  • Tool for Assessing Cultural Competency Training (TACCT)

TACCT is a self-administered assessment tool developed by the Liaison Committee on Medical Education to examine all components of the curriculum and best identify gaps.


  • UNNATURAL CAUSES…. Is inequality making us sick?  PBS documentary



  • Oral Health Emergency Room Spending in Florida.  Oral Health Florida Coalition, Florida Public Health Institute.




  • *Dye BA, Li X, Thornton-Evans G. Oral health disparities as determined by selected Healthy People 2020 oral health objectives for the United States, 2009–2010. NCHS data brief, no 104. Hyattsville, MD: National Center for Health Statistics. 2012



  • *Institute of Medicine. Improving access to oral health care for vulnerable and underserved populations.  National Research Council; 2011.



  • *Jackson SL, Vann Jr. WF, Kotch JB, Pahel BT, & Lee,JY. Impact of poor oral health on children’s school attendance and performance. American Journal of Public Health. 2011. 191(10):1900-1906.s.


  • Gregorczyk S, Bailit H. Assessing the Cultural Competency of Dental Students and Residents. Journal of Dental Education. 2008; 72(10): 1122-1127.



  • *Patrick DL, Lee RSY, Nucci M, Grembowski D, Jolles CZ, & Milgrom P. Reducing oral health disparities: A focus on social and cultural determinants. BMC Oral Health. 2005;6(Supplement 1):S1-S18.



  • Loignon C, Landry A & Allison P. How Do Dentists Perceive Poverty and People on Social Assistance? Journal of Dental Education. 2012; 76(5): 545-552.




  • Ku L, & Waidman T. How race/ethnicity, immigration status and language affect health insurance coverage, access to care and quality of care among the low-income population: The Henry J. Kaiser Family Foundation;2003.

How-Race-Ethnicity-Immigration-Status-and-Language-Affect-Health-Insurance-Coverage-Access-to-and-Quality-of- Care-Among-the-Low-Income-Population.pdf


  • Psoter ST, & Reisine W. Socioeconomic status and selected behavioral determinants as risk factors for dental caries. Journal of Dental Education. 2001;65(10):1009-1016.





  • Vargas CM, Ronzio CR. Disparities in Early Childhood Caries. BMC Oral Health 2006; 6 (Suppl 1):S3.


  • Kerr AR, Changrani JG. An Academic Dental Center Grapples with Oral Cancer Disparities. Journal of Dental Education. 2004 May; 68(5) 531-541.


  • Weng Y, Korte JE. Racial Disparities in being recommended to surgery for oral and orophryngeal  cancer in the United States. Community Dent Oral Epidemiology.  2012 Feb; 40(1):80-88.




  • Butani Y, Weintraub JA, & Barker JC. Oral health-related cultural beliefs for four racial/ethnic groups: Assessment of the literature. BMC Oral Health. 2008; 8 (26): 1-13.


  • Sirois ML, Darby M,& Tolle S. Understanding Muslim patients: cross-cultural dental hygiene care.  International Journal of Dental Hygiene. 2012: 1-10.